Friday 1/15: 6am to 8pm
Saturday 1/16: KEES & ImageNow Unavailable
Sunday 1/17: Unavailable
This Saturday, January 16th, ImageNow will be moving to the new Unisys data center. With this change, the IP Address for the Production ImageNow Server will change.
All Staff need to check their Production ImageNow Connection Profile to ensure that it now displays the new Host Name of KVPIN01.kees.ecm. Most Non-Medical Staff should have already been updated, but Medical Staff will need to apply this update themselves. Modify ImageNow Production Connection Profile explains how to check and update your ImageNow Connection Profile. This update should be done now. Anyone who has not applied this change come Monday, will be unable to connect to ImageNow.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 01/14/2021 will include all cases that lost eligibility 11/30/2020.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 01/20/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 01/20/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 01/20/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 01/14/2021 and 01/20/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
The 15% Food Assistance temporary increase for January is running this weekend. Consumers will receive their benefits on January 21, 2021. No notification will be sent to the household as a result of this batch run. Any households that fall out of the batch run are being worked by a centralized team.
There is an issue with the SSP application date logic for holidays. Any SSP application received after 5pm today will have an application date of 1/18/2021 instead of 1/19/2021. When registering these applications staff will need to correct the application date to be 1/19/2021. This workaround does not need to be applied to LIEAP SSP applications since it is not a prorated benefit.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.