01162025 Dispatch

 

 

All Programs

 

KEES Availability:

 

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Thursday, January 16, 2025

6am to 8pm (FA Redetermination)

7am to 8pm

7am to 8pm

Friday, January 17, 2025

6am to 8pm (SEBT 2025 Pre-Approval)

7am to 8pm

7am to 8pm

Saturday, January 18, 2025

Unavailable (SEBT 2025 Pre-Approval)

7am to 7pm

7am to 3pm

Sunday, January 19, 2025

Unavailable (SEBT 2025 Pre-Approval)

12pm to 7pm

Not available

Monday, January 20, 2025*

6am to 9pm

Not available

Not available

Tuesday, January 21, 2025

6am to 9pm

7am to 8pm

7am to 8pm

*Wednesday, January 22, 2025

6am to 8pm (KMMS Monthly)

7am to 8pm

7am to 8pm

Thursday, January 23, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Friday, January 24, 2025

6am to 8pm

7am to 8pm

7am to 8pm

Saturday, January 25, 2025

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, January 26, 2025

6am to 8pm Monday

12pm to 7pm

Not available

Monday, January 27, 2025

6am Sunday to 8pm (DCF IRs – Mar.)

7am to 8pm

7am to 8pm

Tuesday, January 28, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, January 29, 2025

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, January 30, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Friday, January 31, 2025

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, February 1, 2025

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, February 2, 2025

6pm to Monday 8pm (System Patching)

12pm to 7pm

Not available

Monday, February 3, 2025

6pm Sunday to 8pm

7am to 8pm

7am to 8pm

*State Holiday

 

A build is scheduled for tonight.  Below is a summary of what is included in the release.  

 

Issues We Fixed for All Staff:

 

ID Created in KEES with SSN that Already Exists in KEES – FIXED

KEES will no longer create a new ID for individuals that have an existing ID with the same social security number.

 

Non-Citizenship Record Error Message-Parolee Type – FIXED

The hard validation will no longer display for the field Parolee Type when the field doesn’t display on the Non-Citizenship Status Detail page.

 

 

Medical Programs

 

Medical Issues We Fixed:

 

Unable to Attach Document for Third Step Verification – FIXED

Perceptive Content will not time out when workers are verifying immigration documents for the third step verification.

 

Newborn Getting PLN/DN in Error Due to SOBRA SD Approval – FIXED

Children will no longer be approved for PLN/DN when their parent is approved for a SOBRA Spenddown.

 

Info Rcvd on Denied/Disc - IROD Task Generated in Error – FIXED

IROD tasks will no longer generate on cases where there is a pending application.

 

e-Apps Auto Registered did not Generate a Task for Workflow – FIXED

KEES will generate a task for the case once the application or review is registered through No Touch.

 

Premium Billing System not Updating Based on Positive Changes Made to KEES Case – FIXED

KEES will now send all positive changes to the Premium Billing System in paid months.

 

Batch Keeping PA Active with CTM Despite no Eligible CH in the HH – FIXED

The Medical Child Turns 19 Discontinuance Batch will close adult caretakers when their child is no longer eligible for CTM/CH/N/N benefits.

 

SSP Review Submitted did not Create an e-Review or a Review Task – FIXED

When an SSP review is submitted, KEES will create the e-Review Summary and a Review task.

 

SSP E-Review Updating OLD Review Records on the Reporting Page in Error – FIXED

Reviews submitted through a consumer’s SSP account will no longer update previous review records on the Reporting page.

 

Journal Entries are Duplicating – FIXED

Journal entries will not be duplicated when the Medical Child Turns 19 Discontinuance Batch runs.

 

Must Override EDBC Due to Age Limits for the HCBS/BI Waiver – FIXED

Staff can approve EDBC for individuals between the ages of 1 and 64 for the HCBS/BI waiver without overriding.

 

Medical Processing Deadlines

The KMMS Monthly Batch has been updated to run a day earlier in January and February.  Please click here for the updated KDHE Processing Deadlines for FY25

 

KanCare Proactive Communications Schedule

The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 12/09/2024 to include holidays for the months of 09/2024 through 08/2025.

 

 

Non-Medical Programs

 

Non-Medical Issues We Fixed:

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2025  can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Timetable

The DCF Processing Deadlines – Year 2025  can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.