01252021 Dispatch

 

 

All Programs

 

KEES Availability

Tuesday 1/25:  6am – 8pm

Wednesday 1/26:  6am – 9pm

Thursday 1/27:  6am – 9pm

Friday 1/28:  6am – 9pm

Saturday 1/29:  6am – 9pm  

Sunday 1/30:  2pm – Monday 9pm

 

 

Medical Programs

 

Emails to Gainwell Technologies

The DXC.com emails should not be used any longer. There are new gainwelltechnologies.com emails to replace the DXC.com emails. DXC.com emails will start sunsetting on January 31, 2022. Please make sure any distribution lists or individual emails you use have the new gainwelltechnologies.com extension.

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Repayment of Food Assistance and P-EBT Recovery Accounts from EBT Benefits

With the P-EBT overpayments being added to KEES there has been the need to implement a special consideration for Food Assistance repayments. If the consumer is wanting to apply a payment to their Food Assistance/P-EBT overpayment using their EBT card staff need to send the request to the EBT Unit for processing. If the EBT repayment is for Child Care or TANF those can be processed using the normal process.

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.