Saturday 2/15: 8am-8pm
Sunday 2/16: 12pm – 6pm (February Release)
A build is scheduled for this weekend. Below is a summary of what is included in the release as well as any workarounds that will no longer be necessary.
Early user feedback on the DUP suggested that some site wording was confusing and not very clear. Users experienced issues with resetting forgotten and expired passwords. Additionally, users were struggling with uploading documents to the cases. Because of these issues the DUP has been updated to be more user friendly. Below are highlights of the changes.
If a search for a case fails, DUP will now display a message telling the user why.
Enhanced messaging when entering the Case Number and DOB.
DUP now displays a warning to the user if their password is set to expire within the next 14 days.
A timeout warning will communicate options to the user and will only proceed to time the user out if they take no action. They will be redirected to the login if they have logged out, timed out of OR navigated away from the Document Upload Portal.
The user will be able to select and upload multiple saved documents simultaneously.
They will be presented with the list of documents prior to uploading with options to remove and/or add additional documents.
The Confirmation page will show the title of each document along with the date/time of upload.
If desired, users can either print or save the confirmation screen.
Users will be notified if the file size surpasses the 25MB limit.
Additionally, new reports have been created to monitor the Document Upload Portal users to better assist and manage Doc Upload Portal usage.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. This means the Buy In Deletion Report will need to be completed by 5:00 PM on February 20th, 2020. Any cases newly authorized between the 14th and the 20th that qualify for immediate buy in, or cases that need the deletion to be removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on the 20th so they can be manually processed. ksxix-buyin@dxc.com
The following KEES Training materials have been created and/or updated:
Document Upload Portal Detailed Report Desk Aid
Document Upload Portal
Document Upload Portal New Function
Document Upload Portal Tutorial demo
Final KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
The e-Application PDF has been fixed to display the address from the SSP.
Staff should no longer need to enter $152 in the Amount field on the Expense Detail page for EDBC to calculate the Homeless Shelter Expense. The Amount field is not required.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.