Tuesday 2/16: 6am – 8pm
Wednesday 2/17: 6am – 8pm
Thursday 2/18: 6am – 8pm
Friday 2/19: 6am – 9pm
There is currently an issue where some questions on the Start Application section of the SSP application are not being displayed on the PDF. The information is located on the e-Application Summary page in KEES.
The following are some of the impacted questions:
Are you applying for yourself?*
Marital Status:
Do you need help paying medical bills from the last 3 months?
Are you male or female?*
Are you Pregnant?
Do you have a disability that will last at least 12 months or result in death?*
Have you ever applied for Social Security Benefits?
Are you blind?*
Do you need help with nursing care, home health care, or other long term care?*
The information can be found in the Primary Applicant Information, Additional Information, and Supplemental Application sections of the e-Application Summary page as shown below.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 02/15/2021 will include all cases that lost eligibility 12/31/2020.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 02/19/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 02/19/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 02/19/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 02/15/2021 and 02/19/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
KEES is not adding a SUA expense on Food Assistance Programs that have a household member who has received LIEAP in the last 12 months. Until this issue is fixed, staff need to manually add a Utility Expense record for the SUA when appropriate.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.