Tuesday 2/25: 6am – 9pm
Wednesday 2/26: 6am – 8pm
Thursday 2/27: 6am – 9pm
Friday 2/28: 6am – 8pm
Saturday 3/1: 6am – 9pm
Sunday 3/2: 6pm* – Monday 8pm
*Due to system patching, all Portals will be down from 6am-6pm (Med & Non-Med SSP, PE Portal, Doc Upload Portal, Provider Portal)
The Running EDBC for Reviews Business Process is now available for staff to view. Click here to view the page: Running EDBC for Reviews Business Process.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 12/09/2024 to include holidays for the months of 09/2024 through 08/2025.
DCF staff should NOT send the V008 General Correspondence. This is a KDHE-Medical form. It has the KDHE letter head and includes the KDHE phone number on the 2nd page instead of the DCF Right and Responsibilities and Civil Rights Provisions. DCF staff needing to send general correspondence should use the V808.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.