03172025 Dispatch

All Programs

KEES Availability:

Monday 3/17:  6am – 9pm

Tuesday 3/18: 6am – 8pm

Wednesday 3/19: 6am – 8pm

Thursday 3/20: 6am – 8pm

Friday 3/21: 6am – 8pm

Saturday 3/22: 12pm – 9pm*

Sunday 3/23: 6am – 9pm Monday

*Due to a scheduled KEES build, all Portals will be down from 6am-12pm (Med & Non-Med SSP, PE Portal, Doc Upload Portal, Provider Portal)

Medical Programs

New Workaround Numbering

We are changing how we are assigning workaround numbers when WAs are put into the KEES User Manual. This is just a new way for us to be able to track the WAs we are using. The current WAs being used will stay numbered the way they are. Moving forward any new WA we create and add will have the following format:  

WA XXXXXX

Medical Processing Deadlines

KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.

KanCare Proactive Communications Schedule

The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 12/09/2024 to include holidays for the months of 09/2024 through 08/2025.

Non-Medical Programs

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2025  can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

PPS Programs

PPS Payment Timetable

The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.