03222024 Dispatch

 

 

All Programs

 

KEES Availability:

Friday 3/22: 6am – 8pm

Saturday 3/23: 12pm – 9pm

Sunday 3/24: 6am – 8pm Monday

 

A build is scheduled for this weekend.  Below is a summary of what is included in the release as well as any workarounds that will no longer be necessary.

 

Issues We Fixed for All Staff:

 

Notices Sent to Consumers’ SSP Account – FIXED   

Consumers will now receive notices in their Message Center once the notices are sent to Central Print.

 

Non-Medical Change Tasks Generating for Medical Cases to the DCF Central Office Region and Location – FIXED      

Staff will no longer see Non-Medical Change tasks generating for Medical cases and showing in the DCF Central Office Region and Location.

 

Regenerate Button on Distributed Documents Search Page not Working – FIXED     

Staff will now be able to regenerate documents from the Distributed Documents Search page to send to the consumer.

 

 

Medical Programs

 

What’s New for Medical Staff:

Additional Batch Needs -

 

Task Priority

 

No Touch Updates

 

Afghan/Iraqi/Ukraine & Humanitarian Parolee VLP COA Codes

 

New Signature Page KC1600(E&D) and KC1200(FM) – This will impact reviews received for May.

 

 

Prevent Removal of SSN Verification

 

Medical Issues We Fixed:

 

CURRENT – MS – 2126 Facility Admission/Discharge – Tasks did not Bundle – FIXED

Staff will now see MS-2126 Facility Admission/Discharge task bundling in CURRENT.

 

Wrong Protected Income Limit Used to Calculate a Patient Liability when Discharged from LTC – FIXED

The correct PIL will be used when a consumer is discharged from LTC and their PL is calculated.

 

Tasks from Premium Billing File Created in Error – FIXED

Staff will no longer see Premium Billing tasks generating for consumers who no longer receive Working Healthy.

 

Program Remaining Active when Only Program Person was Denied – FIXED

The program will close when the only program person is denied.

 

Real Time Interface History not showing KDOL WAGE Call – FIXED

Staff will now see the Real Time Interface History page showing KDOL WAGE call.

 

Medical Applicant Became Active FRI and Passed Budget for MDN – FIXED

Workers will no longer see Active FRI Medical applicants receiving passing MDN budgets on EDBC.

 

Document Parameter Screen Prepopulating with Programs from Current Case Context when no Case was Selected – FIXED

The Document Parameter page prepopulating with programs for current case context when a case has not been selected has been fixed.

 

No Aid Code for the High-Dated Record in Person View – FIXED

The reported issue of no aid code for the high-dated record on the Person View page has been fixed.

 

RE Run Reason not Available when New Program Application was Created in Error – FIXED

The issue with the RE Run Reason not displaying as an option in the Run Reason drop-down even after the KEES Help Desk has deleted the new application and rescinded the review application has been fixed.

 

8100 Error Received when Name or Edit is Clicked on Resource – FIXED

The reported issue of receiving an 8100 error when the Name hyperlink or Edit button is clicked on the Resource List page has been fixed.

 

Resource Detail Appears Like New Item when Edit is Selected – FIXED

The Resource Detail page was not mapping information over when clicking the Edit button on some records such as Life Insurance.  It instead appeared like a new record.  This has been fixed so it now displays the existing information when staff clicks the Edit button on the record.

 

Wrong Received Date Generated when Task is Created via Contact Log – FIXED

The Date Received date generated in the tasks from contact logs will now populate the date it was created.

 

No Selections Under Multi-Month EDBC – FIXED

Prior Medical months are now showing in the drop-down option correctly when selecting Multi-Month on the Run EDBC page.

 

New Process Application Task did not Assign to the Sticky Worker in KEES – FIXED

The Process Application task will correctly assign to the Sticky worker in KEES.

 

8100 Error when Clicking Submit on Kancare Review – FIXED

Consumers will no longer receive an 8100 error when submitting their KanCare Review on the SSP.

 

8100 Error When Recreating Task - Incoming Document Task – FIXED    

8100 Error will no longer occur when trying to recreate Incoming Document tasks.

 

Retired Workaround:

 

Training Materials and User Manual Updates:

 

Recorded Demos and PDFs

 

User Manual

 

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

What’s New for Non-Medical Staff:

 

EBT Interface

Staff will no longer have to use a workaround to issue supplemental Child Care Benefits that have the same benefit amount for the same month.

 

LIEAP

Staff will no longer see the error message LIEAP EDBC cannot be ran because the case already received LIEAP benefits this season if the payment was cancelled or voided. These situations will no longer require sending the case to the KEES Help Desk.  

 

ABAWD

Part 2 of the ABAWD changes to support the Fiscal Responsibility Act of 2023 include:

 

Afghan/Iraqi/Ukraine Non-Citizens

Updates have been made to KEES to add section codes (COA codes) that the Unites States Citizenship and Immigration Services (USCIS) added for special immigrants and humanitarian parolees. New section codes include: NHP, VHP, OAR, PAR, UHP, DT, U4U, CQ1, CQ2, CQ3.

 

Child Support Penalties

Changes have been made in KEES to support HB 2179. KEES will no longer create a TANF and Child Care CSS Penalty when a client does not cooperate. KEES will create a tiered CSS Penalty for TANF only if TANF is open. KEES will only create non-tiered penalties for Child Care.

 

Fields have been added to the Non-Compliance page when selecting a program of Child Care and a non-compliance type of CSS Non-Cooperation or Child Support. These new fields will allow staff to select which child(ren) are associated to the non-compliance.

 

Staff will also be able to enter a separate Begin Date and Non-Compliance Date when establishing a penalty period at Review.

 

Correspondence Updates

The following updates to NOAs have been added to KEES:

 

e-Tools

This change is fine-tuning some features around e-Applications, e-Reviews and e-Changes. When searching for an e-Application on the e-Tools page, Source and Priority fields will now display as options to search by. The Priority status will also display on the e-Application search results, and on the Case Application block of the Case Summary page.

 

In addition, if an e-Change is received where a client has requested a new EBT card, the request will come in with a Priority of Urgent Need.

 

Non-Medical Issues We Fixed:

 

Discontinuance NOAs - FIXED

The reported issue of some household members not displaying on Discontinuance NOAs has been fixed.

 

Outside Provider Hours Flag - FIXED

The Outside Provider Hours flag should no longer display in error.

 

Utility Allowance Begin Date - FIXED

The reported issue of the Begin Date for the Utility Allowance mapping in incorrectly has been fixed.

 

Reporting Type Changing - FIXED

The reported issue of the Reporting Type changing when running EDBC for the 2nd approved month has been fixed.

 

LIEAP Citizenship and Disability - FIXED

The reported issue of LIEAP Citizenship and Disability indicators not mapping in from e-Applications has been fixed.

 

V000 More Information Needed - FIXED

The reported issue of the V000 - More Information Needed form having incorrect information has been fixed.

 

Training Materials and User Manual Updates:

 

Recorded Demos and PDFs

 

User Manual

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.