Friday 4/7: 6am – 8pm
Saturday 4/8: Unavailable
Sunday 4/9: Unavailable
The reported issue of FC Medical EDBC not determining an aid code if the month is being reran has been fixed.
The reported issue of a new address being added as a second address when updated during the e- Linking process has been fixed.
The KEES Help Desk has been receiving tickets regarding different scenarios for households that have a review coming due. Please see KEES Review Scenarios for assistance on how to proceed. If you should come across a scenario that is not covered in the attached document, please submit a Help Desk Ticket and we will work with the KDHE BAs to get a process outlined. The attached instructions will be added to the KEES User Manual shortly.
The reported issue of the medical reviews batch sending the Voter Registration Cover Letter, form V778 to people under the age of 18 years old has been fixed.
The reported issue of the Most Comprehensive Review Type determining incorrectly for a Person has been fixed.
We are aware that there is an issue with the client phone number not mapping over onto the application image in Perceptive Content. We are looking into this issue; however, staff can still process the case by verifying the phone number mapped over into KEES. It is no longer necessary to report this issue to the KEES Help Desk.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
The reported issue of EDBC Person Line-Item Detail Page not showing all sources of unearned income has been fixed.
The reported issue of Contributors on the Utility Allowance Record being removed while processing a New Indicator has been fixed.
The reported issue of getting ‘An Application for this Date Already Exists’ error when updating the BDA has been fixed.
With the February 2022 release, KEES introduced a new batch to assist with Child Care programs. The Family Plan Data Alignment Batch (FPDA) runs nightly. The most noticeable action that the FPDA batch takes, is when it sets the Protected Hours and Protected Family Share Deduction within the family plan.
However, the FPDA batch also cleans up closed Family Plans, Child Care Plans and Need for Care Schedules. The FPDA batch looks for newly closed cases (or Active programs with a newly discontinued child) in which the Family Plan or Child Plan extends past the Program End date. The FPDA batch does a few things:
For CLOSED cases, the Family Plan will be shortened to match the program closure date -- this means that staff do not have to shorten the Family Plan when closing Child Care.
Any Child Care Plans that run past the Family Plan end date will be shortened to match the Family Plan end date -- this means that staff do not have to shorten the Child Care Plan to match the Family Plan end date.
Any Need for Care Schedules that run past the Child Care Plan end date will be shortened to match the Child Care Plan end date.
A P501 is mailed to the provider -- This is only automatically mailed if the Child Care plan is shortened by the FPDA batch.
NOTE: If a worker manually shortens the Family Plan to match when the program is closed, they will need to manually send the P501 as it will not be sent by the FPDA batch.
Here are some examples:
Example 1: The family has reported a change in income that puts them over the income limit for Child Care. The worker should:
Add the new income allowing for timely notice.
Navigate to the Family Plan and recalculate. The months that are now over income will display with N/As. Do not shorten the Family Plan.
Select the appropriate change reason(s) from the drop down. This will populate the correct snippets on the notice to the consumer.
Run EDBC. Child Care will deny for excess income.
The FPDA batch will run overnight and will:
Shorten the Family Plan to match the program closure date.
Shorten the Child Care Plans to match the end of the Family Plan.
End-date the Need for Care Schedules to match the plan end dates.
Mail a P501 to the provider
Example 2: The family has reported that they want their child care case to be closed. The worker should:
Negative Action the Child Care Program using Requested Discontinuance.
Run EDBC to close the Child Care Program.
The FPDA batch will run overnight and will:
Shorten the Family Plan to match the program closure date.
Shorten the Child Care Plans to match the end of the Family Plan.
End-date the Need for Care Schedules to match the plan end dates.
Mail a P501 to the provider.
When closing Child Care:
Use EDBC to close the child care program if possible..
If you get a Read Only EDBC for Update the Family Plan, navigate to the Family Plan and recalculate. Use the appropriate change reason.
Run EDBC again to close the program.
The Food Assistance ABAWD and Work Eligible batch will start running in KEES tonight. This is a weekly batch that identifies Food Assistance recipients:
Who are Work Eligible ABAWDs.
With a Non Exempt ABAWD Time Limit record.
And no Active FAET program block on the 16th calendar day or more after being approved for Food Assistance.
If the Food Assistance recipient meets the criteria, the batch creates a Work Eligible-No FAET Program task for the FAET queue. The purpose of this task is to remind career navigators the client was referred to the E&T program, but a FAET program block has not yet been opened for the client. This task is not created as Assigned to a specific career navigator, but is routed to the general FAET queue.
Even though work requirements for ABAWDS have been temporarily waived due to the COVID-19 pandemic, Time Limit records should still be entered in KEES according to the guidance listed in the table below. Batches in KEES have been temporarily shut off to allow ABAWDS to receive more than 3 months of Food Assistance in a 36-month period. Making sure Time Limit records have been entered correctly will help ensure data collection for ABAWDS is accurate when there is an end to the Public Health Emergency period and ABAWD months must be tracked and counted again. The current ABAWD period is 10/2022-09/2025. Make sure Time Limit records are added to the current ABAWD period. For guidance on how to add an ABAWD period and Time Limit record in KEES, see the KEES User Manual .
|
Scenarios |
Time Limit Record Considerations |
|
Not meeting the work training requirement (See KEESM 2520) |
Do not enter an ABAWD time limit record |
|
Meeting the work training requirement(See KEESM 2520) |
Enter a Met work/training requirement time limit record |
|
Exempt from meeting the work training requirement (See KEESM 2521) |
Enter an Exempt from work/training time limit record |
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.