Monday 4/10: 6am – 9pm
Tuesday 4/11: 6am – 9pm
Wednesday 4/12: 6am – 9pm
Thursday 4/13: 6am – 9pm
Friday 4/14: 6am – 9pm
Saturday 4/15: 6am – 9pm
Sunday 4/16: 6am – Monday 8pm
We have received a couple of reports that the RE Run Reason is not available in the Run Reason drop-down on the Run EDBC page when staff are attempting to process a review. If staff should encounter this, please stop and submit a ticket to the KEES Help Desk. DO NOT proceed to run EDBC without the RE Run Reason. In addition, it appears that staff may still be able to run EDBC past the Review Due Date without selecting a Run Reason. Staff should not proceed. Please STOP and submit a KEES Help Desk ticket. DO NOT use the CE Reset Run Reason to process your case. Please place your case on hold and submit a ticket to the KEES Help Desk.
Please also note that the eReview link becomes available to the consumer on the SSP 45 days before their Review Due Date (for programs with a 4/2023 Review Due Date, the link became available on 3/17). Once that link becomes available, the consumer should no longer be able to submit an eApplication or an eChange. Once the Reporting Record has been updated to Received, the eApplication and eChange functionality will be restored.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
Even though work requirements for ABAWDS have been temporarily waived due to the COVID-19 pandemic, Time Limit records should still be entered in KEES according to the guidance listed in the table below. Batches in KEES have been temporarily shut off to allow ABAWDS to receive more than 3 months of Food Assistance in a 36-month period. Making sure Time Limit records have been entered correctly will help ensure data collection for ABAWDS is accurate when there is an end to the Public Health Emergency period and ABAWD months must be tracked and counted again. The current ABAWD period is 10/2022-09/2025. Make sure Time Limit records are added to the current ABAWD period. For guidance on how to add an ABAWD period and Time Limit record in KEES, see the KEES User Manual.
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Scenarios |
Time Limit Record Considerations |
|
Not meeting the work training requirement (See KEESM 2520) |
Do not enter an ABAWD time limit record |
|
Meeting the work training requirement(See KEESM 2520) |
Enter a Met work/training requirement time limit record |
|
Exempt from meeting the work training requirement (See KEESM 2521) |
Enter an Exempt from work/training time limit record |
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.