04112024 Dispatch

All Programs

KEES Availability:

A build is scheduled for tonight.  Below is a summary of what is included.

All Programs

Issues We Fixed for All Staff:

Case Head Name Change on Individual Demographics - FIXED

KEES was not consistently updating the Case Head’s case name when the individual’s name was updated on Individual Demographics. This has been fixed.

404 Error when Trying to View Archived Messages in the SSP Message Portal – FIXED

The reported issue of consumers not being able to view archived messages in their SSP Message Portal has been fixed.

Case Linking Tasks Missing – FIXED

Staff will now see all Case Link request tasks being created for the Med/Non-Med SSP.

ID Created in KEES with SSN that Already Exists in KEES - FIXED

Staff will no longer see Client IDs creating with a SSN that already exists in KEES.

People have High-Dated Multiple Addresses - FIXED

Clients will no longer have multiple high-dated addresses in KEES at the same time.

View Button in Expense Detail for Utility Allowance gets Disabled by Error Message - FIXED

The reported issue of an error message on the Expense Detail page for Utility Allowance disabling the View button has been resolved.

02/29/2024 (LEAP Day) not Recognized as a Valid Date - FIXED

Staff will now be able to use 02/29/2024 (Leap Day) as a valid end date on the Expense List, Contact List, and Employment List pages in KEES.

Medical Programs

Issues We Fixed for Medical Staff:

Error when Trying to Remove Self-Employment Employer Record that is not Associated to Any Income Record - FIXED

Staff will now be able to remove a Self-Employment Employer record from the Employment List page.

Some FFM PDFs not Generating since 2/12/2024 - FIXED

The reported issue of some FFM PDFs not generating in Perceptive Content since 02/12/2024 has been resolved.

Person View Page does not Show the Accurate Case Details - FIXED

Staff will now see accurate case details displaying on the Person View page.

Response ID has No Data Found - RC Test Pulls Income - FIXED

Response ID on the KDOL Wages Interface List page will show Success when the RC test pulls income.

SSP: 8600 Error when Submitting a KanCare Review - FIXED

Consumers will no longer see an 8600 Error when submitting their Review on the SSP.

Multi-Month EDBC Displaying Incorrect Begin Month – FIXED

Staff will see the correct pending begin month when using Multi-Month option to run EDBC.

The Income Amount Detail Page does not have the End Date that Shows on the Income Detail Page - FIXED

Income Amount Detail page will have the correct effective End Date showing from the Income Detail page allowing correct Income to be used in the determination.  

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2025 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

Issues We Fixed for Non-Medical Staff:

504 Gateway Error when Calculating and Saving the Family Plan - FIXED

Staff should no longer experience a 504 Gateway error when calculating and saving a Child Care Family Plan.

SDX SSI Income Ended Tasks - FIXED

SDX SSI Income Ended tasks have been fixed to no longer generate for Non-Medical cases.

Previous Case List Page Displays as Blank - FIXED

The Previous Case List page has been fixed to display with selectable Case Number(s) when linking an e-Change to a case.

Child Support Non-Compliance and the Child Care Discontinuance NOA - FIXED

The Child Care Discontinuance NOA logic has been fixed to display the snippet a member of the case has not cooperated with Child Support Services when running EDBC for a Child Care review and there is a CSS non-compliance on the case.

E-Review PDFs - FIXED

KEES has been fixed to always generate a PDF for e-Reviews (review submitted through the SSP).

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

PPS Programs

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.