|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, April 16, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, April 17, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, April 18, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, April 19, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, April 20, 2020 |
Sunday 6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, April 21, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, April 22, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, April 23, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, April 24, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, April 25, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, April 26, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, April 27, 2020 |
Sunday 6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, April 28, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, April 29, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, April 30, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, May 1, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, May 2, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
The ImageNow INMAC Error queue is still experiencing a backlog. These documents are being addressed, but as it is a manual process to fix these documents, a delay is expected. If you have an urgent need, please submit a ticket to the KEES Help Desk and we will prioritize your documents. Please limit requests to urgent needs as this does slow down the process.
INMAC Error: 507 documents
The Buy In Deletion Report that is received on 4/14/2020 will include all cases that lost eligibility 2/29/2020. However, since Buy In is paid in advance and Kansas has a 2 month wait time for deletions, these cases have continued to be paid by the Kansas Buy In program. In order for these cases to not be deleted from the State Buy In in this month per the COVID-19 policy, the MMIS needs to show ongoing eligibility, without any gaps, on the MMIS Beneficiary Eligibility screen before April 21, 2020 (please remind staff to not look at the Buy In Coverage screen to confirm eligibility, they must look at Beneficiary Eligibility).
Example: if the MMIS shows eligibility ending 2/29/2020 and eligibility is received for 4/2020 and not for 3/2020. There cannot be a gap in eligibility for buy in to continue.
Reminder: Cases closed for residency, voluntary withdrawal, deceased, and incarceration are appropriate and should not continue Buy-In per PD2020-03-01.
Final KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.