Thursday 4/17: 6am – 8pm
Friday 4/18: 6am – 9pm
Saturday 4/19: 6am – 9pm
Sunday 4/20: 6am – Monday 8pm
Hours for Friday, Saturday, and Sunday have been updated.
KEES will now save an income record with a frequency.
Consumers can reset their password on the SSP account.
If no child support expense is entered, none will show on EDBC Summary page.
KEES will now set the correct spenddown amount during the prior medical months.
Reviews submitted through the SSP will generate an e-Review number and a task.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.
Change tasks for work programs will be assigned to the Career Navigator on the program block.
EDBC for LIEAP will be high dated.
Households with minors will not generate a FAET Referral task.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.