Friday, 4/29: 6am – 9pm
Saturday, 4/30: 6am – 9pm
Sunday, 5/1: 6am – Monday 8pm
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
EDBC for Food Assistance is not correctly looking at the household statuses of Added in Error and Permanently Out of the Home. People with these statuses are not being denied or discontinued as expected. Until this issue is fixed, send any impacted cases to the KEES Help Desk for a workaround.
EDBC is recognizing eligible Non-Citizens for Child Care; however, the Child Care Family Plan is not. This can result in a Child Care Batch EDBC does not Match the Family Plan task. When staff go to re-calculate the Child Care Family Plan, N/As appear. Until this issue is fixed, send any impacted cases to the KEES Help Desk for a workaround.
When a non-compliance of CSS Noncooperation or Child Support is added for an adult coded FRE- Ineligible Alien (Unwilling or unable to provide documentation), KEES is not correctly budgeting the full income and is instead budgeting a prorated amount. Until this is fixed, when staff find this situation, the Child Support or CSS Noncooperation noncompliance for FA should be removed and an entry should be added to the Journal documenting the action taken. The corresponding non-compliances for TANF and CC should remain.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.