Wednesday 4/30: 6am – 9pm
Thursday 5/1: 6am – 8pm
Friday 5/2: 6am – 9pm - Updated
Saturday 5/3: 6am – 8pm - Updated
Sunday 5/4: 6am – Monday 9pm - Updated
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.
The Verification Detail Type desk aid has been updated with standard copy and paste text to be used when requesting information for TANF and/or Child Care that is considered unclear information for Food Assistance. The text is entered in the comments box on the V000: More Information Needed form.
Do not create a Family Plan until you are ready to run EDBC. The begin and end dates are automatically populated on the Family Plan when a new family plan is added.
Pending Applications: The begin date populates with the date of application.
Ongoing Cases: The begin date populates to the day after the previous plan ended.
Pending Applications OR Reviews: The end date populates to allow for full 12 months of eligibility, beginning the month after the case is authorized. Because of this, Family Plans should not be created until the case is ready to be processed.
If a Family Plan is created and then the case is pended for verification, two things can happen:
If the information is received and processed in the next calendar month, the Family Plan end date is incorrect. If it is not noticed and fixed by the worker who runs EDBC, the case will be authorized with an incorrect review period. If it is noticed by the worker, they have to redo most of the work by removing and re-adding all the Child Care Plans.
If the information is not received and the Application is denied, any child with pending Child Care Plans will be viewed in KEES as attending that provider and will cause inaccurate Child Care Provider reports.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.