05042021 Dispatch

 

 

All Programs

 

KEES Availability

Tuesday 5/4:  6am – 9pm

Wednesday 5/5:  6am – 9pm

Thursday 5/6:  6am – 9pm

Friday 5/7:  6am – 9pm

Saturday 5/8:  6am – 9pm

Sunday 5/9:  6am – Monday 9pm

 

BENDEX Task Issue

The Social Security Administration has informed us that another state erroneously sent in large volumes of BENDEX requests for persons who use to reside in their jurisdiction.  The result of which has generated tasks in our system.  If you work a BENDEX SSA Different Address task and check EATSS to find “Investigate Possible Public Assistance California Last KS BENDEX” it most likely is a result of this error.  Staff are finding that when a TPQY is requested, the client’s Kansas address remains on the record and that there has been no move to California.  It is important to note, that only reference to California is a result of this error and that any other state showing on the EATSS record is likely a legitimate move out of state.

 

 

Medical Programs

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.