Tuesday 5/6: 6am – 8pm
Wednesday 5/7: 6am – 9pm
Thursday 5/8: 6am – 9pm
Friday 5/9: 6am – 8pm
Saturday 5/10: 6am – 9pm
Sunday 5/11: 6am – Monday 9pm
This is a reminder that only KEES Help Desk staff should be using the Negative Action Reason of Application Opened in Error. There is a long list of rules that go with using this Negative Action Reason. When used improperly, a data fix is generally required to fix it.
We are aware of a few e-applications not generating PDFs onto a case and workers are unable to locate the PDF in Perceptive Content. If you come across this issue, please submit a KEES Help Desk ticket.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.