|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Wednesday, June 18, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, June 19, 2025* |
6am to 9pm |
Not available |
Not available |
|
Friday, June 20, 2025 |
6am to 8pm (KMMS Monthly) |
7am to 8pm |
7am to 8pm |
|
Saturday, June 21, 2025 |
6am to 8pm |
7am to 7pm |
7am to 3pm |
|
Sunday, June 22, 2025 |
6am to 9pm Monday |
12pm to 7pm |
Not available |
|
Monday, June 23, 2025 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, June 24, 2025 |
6am to 8pm (DCF IRs – August) |
7am to 8pm |
7am to 8pm |
|
Wednesday, June 25, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, June 26, 2025 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Friday, June 27, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, June 28, 2025 |
12pm to 9pm (KEES June Release) |
7am to 7pm |
7am to 3pm |
|
Sunday, June 29, 2025 |
6pm to 9pm Monday (System Patching) |
12pm to 7pm |
Not available |
|
Monday, June 30, 2025 |
6pm Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, July 1, 2025 |
6am to 8pm (TALX) |
7am to 8pm |
7am to 8pm |
|
Wednesday, July 2, 2025 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, July 3, 2025 |
6am to 8pm (Med. Reviews – Sept.) |
7am to 8pm |
7am to 8pm |
|
Friday, July 4, 2025* |
6am to 9pm Saturday |
Not available |
Not available |
|
Saturday, July 5, 2025 |
6am Friday to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, July 6, 2025 |
6am to 9pm Monday |
12pm to 7pm |
Not available |
|
Monday, July 7, 2025 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
*State Holiday
No Touch may not update the reporting page when an application is received in the month or the month after a review is due. The Reporting detail page should be updated to show a Document Status of Received, the Received Date should populate, and the App Signed should show Yes. Staff will need to manually add the Received Date and update the App Signed question to Yes. If you encounter this error, please submit a ticket to the KEES Help Desk.
When making a change to a premium in a past month, please ensure you are checking the Premium Billing System the next day to see if the change has been made. If it has not, please submit a ticket to the KEES Help Desk.
The KDHE Processing Deadlines for FY 2026 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar was updated on 03/17/2025 to include the new schedule to account for KanCare reviews being sent out on an earlier schedule. Calendar is available from 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2025 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2026 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.