07082022 Dispatch

All Programs

KEES Availability

Medical Programs

Workaround for Completing SSP Application for Consumers Reporting Being Aged, Blind, or Disabled - Update

An issue was discovered in the SSP preventing consumers who are reporting being Aged, Blind, or Disabled from completing an application. When presented with the question Does anyone have a medical condition or emotional problem as a result from an accident or Injury?, and answering No, they are forced to answer the Medical Subrogation questions to follow. This is incorrect and will need to be updated. Until this can be fixed, we have instructed the Tier 1 Help Desk, to advise any consumer who reports this issue to use the following date 01/01/1901. This will allow the consumer to move forward. Any consumer who calls the call center to report this issue, should advise the same. Staff will see this date on the PDF when used. This will also create a TPL record in KEES, staff should reject the record and journal the actions.

Medical Processing Deadlines                                                       

Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

The information contained in the KEES Dispatch is for internal use only.