Tuesday 7/13: 6am – 9pm
Wednesday 7/14: 6am – 9pm
Thursday 7/15: 6am – 9pm
Friday 7/16: 6am – 9pm
Saturday 7/17: 6am – 9pm
Sunday 7/18: 6am – Monday 9pm
A zero error was received when attempting to open or Claim a task by clicking on the task name hyperlink. This issue has now been fixed.
When adding a new Income Amount Detail record to an existing Income record, staff had to click the View button to get the Add button to appear. This issue has been fixed. However; a new issue has been discovered. When staff need to add a new Income Amount Detail record to an existing Income record, the high-dated Income Amount Detail record should be manually end-dated before the new Income Amount Detail record is added. The Effective Dating function is not working properly at this time and will cause all of the fields on the Income Detail page to be removed.
Some of the previous PE program blocks were not displaying all information such as Aid Code, Client ID, and RMT. This issue has been resolved and all data should be showing.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 07/14/2021 will include all cases that lost eligibility 05/31/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 07/20/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 07/20/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 07/20/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 07/14/2021 and 07/20/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com. .
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.