|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Friday, July 24, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, July 25, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, July 26, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, July 27, 2020 |
Sunday 6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, July 28, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, July 29, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, July 30, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, July 31, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, August 1, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, August 2, 2020 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, August 3, 2020 |
Sunday 6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, August 4, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, August 5, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, August 6, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, August 7, 2020 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, August 8, 2020 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, August 9, 2020 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, August 10, 2020 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
Below is a comprehensive list of defects that have been fixed and validated since 7/15 and the programs that were impacted. These are items that have been found and reported to us as part of the most recent KEES Release. Thank you for your patience while these, and the remaining issues are being addressed. Please continue to report any issues found to the KEES Help Desk.
|
Description |
Program |
|
The Name field in the Resource Databank is giving an Error Message when Updating |
All |
|
Internet Information Error on Resource Detail |
All |
|
Unable to Reject Medical Condition Record |
All |
|
Only one child is available in the Primary Applicant drop-down on the Application Intake page |
All |
|
Error received when linking e-Applications |
All |
|
Repayment Term Detail page has field that should be removed |
All |
|
Application Intake page not displaying Primary Application in drop down |
All |
|
Journal is not recording the county in the auto log when address is added/updated |
All |
|
New Indicator on Resources Link with no data acceptance needed |
All |
|
Unable to link e-application when creating new case |
All |
|
Notice Did Not Send - TASK Alert received saying No Address on NOA |
All |
|
Unable to Generate FormV200, V008; V808- Message from Web Browser - Unable to get property 'innerHTML' of undefined or null reference |
All |
|
Reject all button missing on Living Arrangement Detail page |
Medical |
|
County field required on Address Detail |
Non-Medical |
|
Foster Parent Relationships are not being recognized. |
Non-Medical |
|
Consumer unable to submit applications in the Self-Service Portal when there is more than 1 vehicle resource listed |
Non-Medical |
|
If P-EBT is only program on the case, relationships are being required |
Non-Medical |
|
Date range is being required to search for P-EBT tasks on the Task Inventory Page |
Non-Medical |
|
Unable to Rescind Program/ Persons |
Non-Medical |
|
Gross/Net Eligibility Test Missing Pass/Fail Giving a $0 Benefit Amount |
Non-Medical |
|
Zero Error when clicking Customer Information tab |
Non-Medical |
|
P-EBT not being saved w/Aid Code & not being sent to EBT due to start date of PA and Payee |
Non-Medical |
|
Zero Error /General Error when searching case number. |
Non-Medical |
This weekend there will be a batch run to add P-EBT programs to Medical cases. Medical staff please read the attached document for more helpful information on why this is being completed and how Medical staff should react.
There was an issue reported related to the Federal Data Hub call not being made for the verification type of Vital Statistics Identity. This is a non-issue as the Vital Statistics Identity Verification Type does not initiate the Federal Data Hub (HUB-SSA) interface. Please see the KEES Medical User Manual for a list of Verification Types that will initiate the Federal Data Hub (HUB-SSA) interface. Home > KEES User Manual Introduction > Verifications > Using the Request Verification Button.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.