Wednesday 7/29: 6am - 9pm
Thursday 7/30: 6am - 9pm
Friday 7/31: 6am - 9pm
Saturday 8/1: 6am - 9pm
Sunday 8/2: 6am – Monday 9pm
When completing a Task from within the context of the case workers should use the Complete button that appears next to the task in the Assigned Tasks section rather than in the top Case Tasks section.
P-EBT programs have been added to Medical programs. KDHE Staff should refer to the P-EBT on Medical Case Communication document sent via KEES dispatch on 07/24/2020 for more information.
Staff should not attempt to fix the case or run EDBC. The only items that should be reported to the KEES Help Desk are:
Any task generated on a Medical case that pertains to Non-Medical and/or the P-EBT program.
Any other Non-Medical program registered on a Medical case i.e. TANF, Child Care, etc.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.