Friday 7/31: 6am - 9pm
Saturday 8/1: 6am - 9pm
Sunday 8/2: 6am – Monday 9pm
Below is a comprehensive list of defects that have been fixed and validated since 7/24 and the programs that were impacted. These are items that have been found and reported to us as part of the most recent KEES Release. Thank you for your patience while these, and the remaining issues are being addressed. Please continue to report any issues found to the KEES Help Desk.
There has been a slight change in the Address Normalization process. Now, staff will only be presented with a Normalized Address when there is a difference between the User-Entered Address and the Normalized Address. Example:
Normalized Address Will Be Presented:
Normalized Address Will Not Be Presented:
In the first example, the User-Entered Address did not contain the +4 digits of the Zip Code or the County. However, in the second example, the User-Entered Address contained all of the same information the Normalized Address would have contained, so no Normalized Address was presented.
P-EBT programs have been added to Medical programs. KDHE Staff should refer to the P-EBT on Medical Case Communication document sent via KEES dispatch on 07/24/2020 for more information.
Staff should not attempt to fix the case or run EDBC. The only items that should be reported to the KEES Help Desk are:
Any task generated on a Medical case that pertains to Non-Medical and/or the P-EBT program.
Any other Non-Medical program registered on a Medical case i.e. TANF, Child Care, etc.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.