Friday 8/4: 6am – 8pm
Saturday 8/5: Unavailable
Sunday 8/6: 6am – Monday 9pm
If you are having trouble imaging to Perceptive Content (PC) AND have already upgraded your PC software, please send a ticket to EBITS as this is now a browser issue. The KEES Help Desk has no way to fix this.
If you have NOT upgraded your PC software, failing to do so by 7/31/2023 will have resulted in your linking capabilities to no longer function until the upgrade is complete. The email with instructions was sent on 7/21/2023 at 3:14pm from Chris McGinley.
You can reach EBITS by these forms of contact:
785-296-4999 - Answered 24/7
EBITSM@ks.gov - Hours of 6am to 6pm Mon – Fri
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.