08192022 Dispatch

All Programs

KEES Availability                 

*State Holiday

A build is scheduled for this weekend.  Below is a summary of what is included in the release as well as any workarounds that will no longer be necessary.

Issue We Fixed for All Staff:

404 Error Received After System Time-Out

The issue that was causing KEES to throw a 404 Error should now be fixed. Staff should submit a ticket to the KEES Help Desk if they encounter this error. Please include what you were doing when the error was encountered.

Medical Programs

What’s New for Medical Staff:

Medical Rules:

• KEES has been updated to extend the Pregnant Woman postpartum period from 2 months to 12 months to align with the recent policy changes.  

• • The 12-month postpartum period has been updated for all MAGI and CHIP pregnant women who are not receiving SOBRA.

• When an active Pregnant Woman turns 19 during their CE period, they will now remain open on their original program for the full 12 months for the extended postpartum period.

• The CE period end date for pregnant women will be set to the end of the postpartum period giving the consumer the full 12-month postpartum extension, regardless of their age.

• CHIP Pregnant Women will continue receiving CHIP benefits through their 12-month postpartum period even when there is a premium delinquency. This will occur even if there are CHIP siblings who are closed for a premium delinquency.

Data Fixes:

• A data fix will be implemented to adjust a Pregnant Woman’s CE End Date to be the later of either:

• • Current CE End Date

  • End of the new postpartum period

• If the CE End Date is updated via data fix, the Adjustment Reason will be New Policy/Regulation Change.

• A data fix will be implemented to update Pregnant Women who have a 12-month postpartum period CE End Date that does not match the RE Due date.

Reporting:

• Once the data fixes have been implemented, reports will be provided for the following:

• • A report will be received of all customers with adjusted RE Due Dates due to the postpartum extension.

  • A report will be received of all Pregnant Women that were closed or had a gap in coverage after their postpartum since 5/1/2021.

NOA Updates:

• The verbiage on the Approval snippet below has been updated. Updates are marked in bold.

• • We have approved your application for KanCare Pregnant Woman medical assistance for <Variable>, as of <Variable> through twelve months postpartum.

• The verbiage on the following Discontinuance snippet has been updated. Updates are marked in bold.

• • This action was taken because coverage for pregnant women ends twelve months after the month of birth or the end of the pregnancy.

• The following snippet has been updated to now appear for CHIP non-SOBRA pregnant women:

• • Your reported due date was MM/DD/YYYY.  Has your baby been born?  If yes, please contact us immediately to report your baby's birth.

With this release, staff should no longer use WA660: Postpartum CE Extension to extend the postpartum period to 12 months for pregnant women still within their 12-month postpartum period.

NOTE: This does not apply to pregnant women who are outside of their 12-month postpartum period who need to continue on coverage due to the PHE. For women outside of their postpartum period who need to continue due to the PHE, workers will need to continue to use the existing May 2022 Release EDBC Override for PHE instructions.

Medical Issues We Fixed:

• Data Acceptance Indicator Stuck on Individual Demographics - Fixed

• • The issue of the New data acceptance indicator will no longer continue to show on the Individual Demographics page when the data acceptance has been completed.  

• Non-Medical Resource and Exempt Medical Resources are Counted in EDBC - Fixed

• • The issue of the Non-Medical and Exempt Medical Motor Vehicle resources counting in Medical EDBC has been fixed.

• Non-Exempt Resource Record Not Counting in EDBC - Fixed

• • Nonexempt Motor Vehicle resources will now be counted correctly in EDBC, WA661 will now be retired.

• NOA not Generating in Spanish when Correspondence Language is Spanish - Fixed

• • NOAs will now be generated in Spanish when the consumer’s correspondence language is set to Spanish.

• Staff Unable to Link SSP Medical Consumer to a Medical case - Fixed

• • Staff will now be able to search the consumer’s name and process the SSP link request.

• Premiums being removed from the Premium Billing system - Fixed

• • Premiums will no longer be removed from Premium Billing without running EDBC.

Retired Workarounds:

• WA661: Secondary Motor Vehicle Not Counted in EDBC has now been retired.

• WA660: Postpartum CE Extension Workaround is being retired with this release.

Training Material Updates:

Recorded Demos and PPTs

• KEES Summer 2022 Summer Release PPT

• KEES Summer 2022 Med Release Recorded Webinar

User Manual

• Discontinuance During CE Period

• Medical Free and Reduced School Lunch K2K

Medical Processing Deadlines                                                       

Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.

Non-Medical Programs

Food Assistance Federal Poverty Level Change Notices

The Food Assistance federal poverty level change for October 2022 benefits is running in production this weekend. The notices that will be created during this update will not be sent to consumers until the following weekend. These notices can be located under the Distributed Documents tab. Worker action is not needed for these notices unless a change is made to October 2022 benefits. If making a change to October 2022 benefits after the FPL update (the weekend of 8/20/2022) workers should delete the notice(s) that are ‘On Hold’ and send a new notice(s).

Below is the standard copy and paste text that should be added to all Food Assistance Approval, Review and Change notices for October 2022 benefits.

• You must tell us if you or anyone in your household wins a lottery or gaming prize in a single game that is $4,250 or greater (before taxes or other amounts are withheld).

Spanish Translation:

• Debe decirnos si usted o alguien de su grupo familiar gana un premio de lotería o apuestas en un único juego que sea de $4,250 o más (antes de los impuestos u otros tipos de retención de importes).

Non-Medical Issue We Fixed:

Forms and NOAs:

• P920 Care Child Records Business Request Form - Fixed

• • The P920: Child Care Records Business Request form has been fixed to allow staff to use the Save and Print centrally functionality.

• V010 Social Security Number Request Form - Fixed         

• • The V010: Social Security Number Request form has been fixed to no longer display the case head’s name rather than the child’s name when requesting a SSN.

• V801 Case Transfer Notice Form - Fixed

• • The V801: Case Transfer Notice has been fixed and staff no longer need to use standard copy and paste text.

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

The information contained in the KEES Dispatch is for internal use only.