08202020 Dispatch

 

 

All Programs

 

KEES Availability

 

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Thursday, August 20, 2020

6am to 8pm

7am to 8pm

7am to 8pm

Friday, August 21, 2020

6am to 8pm

7am to 8pm

7am to 8pm

Saturday, August 22, 2020

1pm to 9pm

7am to 7pm

7am to 3pm

Sunday, August 23, 2020

6am to Monday 9pm

12pm to 7pm

Not available

Monday, August 24, 2020

Sunday 6am to 9pm

7am to 8pm

7am to 8pm

Tuesday, August 25, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, August 26, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, August 27, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Friday, August 28, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, August 29, 2020

6am to 8pm

7am to 7pm

7am to 3pm

Sunday, August 30, 2020

Unavailable

12pm to 7pm

Not available

Monday, August 31, 2020

6am to 8pm

7am to 8pm

7am to 8pm

Tuesday, September 1, 2020

6am to 8pm

7am to 8pm

7am to 8pm

Wednesday, September 2, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, September 3, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Friday, September 4, 2020

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, September 5, 2020

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, September 6, 2020

2pm to Monday 9pm

12pm to 7pm

Not available

 

 

Medical Programs

 

Changes to the Standard Cut and Paste

To coincide with the August release the following changes will be made to the Standard Cut and Paste.  These changes will be updated on the KEES Repository shortly.  

 

On E&D specific tab:

Your application has been approved pending your cooperation with the Veterans Administration to pursue any potential benefits you may be eligible for.  This is a reminder that if you do not attend your scheduled appointment with the Kansas Commission on Veterans Affairs Office (KCVAO) and pursue any benefits you may be eligible for with the Veterans Administration (VA), your coverage will be closed for failure to cooperate.  

 

On Elderly & Disabled tab:

 

Buy-In Reminder

The Buy In Deletion Report will be available to eligibility staff on the 14th of each month.  The Buy In file will be sent to CMS early on the morning of the 21st.  The Buy In Deletion report that is received on 8/14/2020 will include all cases that lost eligibility 6/30/2020.

 

The removal of the deletion records by DXC will need to be completed by 5:00 PM on 8/20/2020.  Any cases that need the deletion removed from the CMS file, will need to have an email sent to the DXC Buy In team no later than 2:00 PM on 8/20/2020 so they can be manually processed by the 5:00 PM deadline.  The requests can be sent on a daily basis as the report is worked.  DXC cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 8/20/2020.  

 

If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.

 

If a new buy in case is being approved and qualifies for immediate buy in between 8/14/2020 and 8/20/2020, please send an email to the buy in team no later than 2:00 PM on 8/20/2020 so it can be considered for manual accretion to CMS on the file.  The member must be known to the MMIS to be manually added to the buy in file.  ksxix-buyin@dxc.com

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information. 

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2020  can be found on the DCF Intranet under Policy and Procedures. 

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.