Saturday 9/14: 8am-8pm
Sunday 9/15: 1pm–6pm
The issue pertaining to the PA not being added to the PE Program Block when the PE tool was registered has been resolved. Eligibility Staff no longer need to manually add the PA to the PE Program Block.
The Medical Reviews Batch ran over the weekend. Because of this, workers will be unable to get a high-dated EDBC result when completing case actions on programs that had a review due and have run through the most recent Reviews Batch. The issue arises when EDBC needs to be run on a program that received a No Review, Passive, or Super Passive Review by the batch. Since the batch runs in the month after the come-up month (which is not currently available to staff), changes can only be made through the current come-up month until that next month becomes available. If you are experiencing this issue, please complete one of the following actions based on the type of work being performed.
If you are working from a report for a clean-up project, and do not have a task in KEES, run EDBC up through the current come-up month and mark this on the report to return to when the next month is available and EDBC can be high-dated.
If you have a task in KEES that you are working from, run EDBC up through the come-up month and place the task on hold until the next month is available and EDBC can be high-dated.
KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual
The information contained in the KEES Dispatch is for internal use only.