09272019 Dispatch

All Programs

KEES Availability

Saturday 9/28: 8am-8pm

Sunday 9/29: 2pm–6pm

 

The Appriss Report is worked by a small group of KDHE Staff and indicates when a person has been incarcerated or released. The information on the report is received from correctional facilities who choose to communicate and participate in the process. Information from the Appriss Report is entered on the Living Arrangement page by KDHE Staff. Due to these updates being made, an additional scenario and communication protocol is being added to ensure communication across agencies remains.  The KEES User Manual will be updated.

 

KDHE to DCF

KDHE should create a Contact Log Entry within the context of the NON-MEDICAL case in the scenarios outlined in the chart below. KDHE should select the DCF location based on the Worker ID assigned to the program block(s). See the attached DCF Worker ID Code Table.

 

Data Collection Page

When to Notify

Non-Medical Case Contact Log Entry

Living Arrangement

Living Arrangement Type: Incarcerated

  • When any household member is incarcerated while currently being active for any Non-Medical Programs.

Contact Type = Document

Contacted By = Agency

Location = Location of Worker ID assigned to the program block

Agency = DCF

Category = Change Requests

Contact Reason = Purple-Change

Additional Notes Section = Add name of Person incarcerated, facility name and date of incarceration.

 

Medical Programs

Updated Medical Processing Deadlines for FY2020

KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.

Please note the updates to the Review Batch dates and the Review Discontinuance dates.  

 

Non-Medical Programs

EBT Undeliverable Card – Check Address Task

Reminder: The EBT Undeliverable Card – Check Address task does not always generate for the correct case number. Staff should use the Client ID provided in the task details to determine the correct case number and reassign the task to the correct case number.

Non-Medical Processing Deadlines

DCF Processing Deadlines – Fiscal Year 2019 can be found on the DCF Intranet under Policy and Procedures.  

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository    KEES Medical User Manual     KEES Non-Medical User Manual

 

The information contained in the KEES Dispatch is for internal use only.