|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, September 28, 2023 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, September 29, 2023 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, September 30, 2023 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, October 1, 2023 |
6pm to Monday 8pm |
12pm to 7pm |
Not available |
|
Monday, October 2, 2023 |
6pm Sunday to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, October 3, 2023 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, October 4, 2023 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, October 5, 2023 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, October 6, 2023 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, October 7, 2023 |
3pm to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, October 8, 2023 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, October 9, 2023 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, October 10, 2023 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, October 11, 2023 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, October 12, 2023 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, October 13, 2023 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, October 14, 2023 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, October 15, 2023 |
6am to Monday 9pm |
12pm to 7pm |
Not available |
|
Monday, October 16, 2023 |
6am Sunday to 9pm |
7am to 8pm |
7am to 8pm |
The KEES Help Desk is receiving reports that staff are getting an 8200 Error when attempting to add a new program block to a case. It appears this only occurs when New Case Application is selected from the Case Application drop-down on the New/Reapplication Detail page. Once staff click Save and Return, they receive an 8200 Error and no program block will have generated; however, a new Case Application will have generated on the Case Summary page in the Case Applications section.
As a temporary workaround for this issue, staff should repeat the process a second time – only this time they will need to select the App Number that was just generated with their Application Date. This will allow them to generate the new program block without error.
KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.