If you are attempting to create a new person in KEES and receive the error message below, please click on the KEES Logo to exit the registration flow. Staff should then perform a Person Search using only the SSN in question and see if the SSN is found. If it is not, please submit a ticket to the KEES Help Desk. DO NOT attempt to create the person in KEES without the SSN as this will create a Duplicate ID.

|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, September 30, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, October 1, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, October 2, 2021 |
12pm to 8pm |
7am to 7pm |
7am to 3pm |
|
Sunday, October 3, 2021 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, October 4, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, October 5, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, October 6, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, October 7, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, October 8, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, October 9, 2021 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, October 10, 2021 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, October 11, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, October 12, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, October 13, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, October 14, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Friday, October 15, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, October 16, 2021 |
12pm to 9pm |
7am to 7pm3 |
7am to 3pm |
|
Sunday, October 17, 2021 |
6am to Monday 8pm |
12pm to 7pm |
Not available |
|
Monday, October 18, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
A new business process has been added to the KEES User Manual when staff encounter one of the below scenarios:
Active HCBS/IDD waiver recipient turns 21 prior to entering an SIA – IMD facility for a temporary stay.
Active (MDN)/MSP/SSI/MAGI recipient (age 22-64) enters an SIA – IMD facility/Active Medically Needy (MDN) recipient turns 21 before entering the IMD Facility.
Consumer discharges from IMD facility after the 21st birthday and readmits to IMD facility prior to 22nd birthday.
Staff will need to navigate to Home > KEES User Manual Introduction > Elderly and Disabled Medical > Long Term Care (LTC) > State Institutional Alternatives (SIA) Facility Processes.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2021 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.