Monday 9/30: 6pm Sunday - 9pm
Tuesday 10/01: 6am - 8pm (TALX)
Wednesday 10/02: 6am - 9pm
Thursday 10/03: 6am - 9pm
Friday 10/04: 6am to 8pm (Medical Reviews – Nov.)
Saturday 10/05: 6am - 9pm
Sunday 10/06: 6am – 9pm Monday
If workers encounter an SSLEngine Error for income verification, the worker should re-run the verification in KEES. If the income is set to Verified, flip it back to Pending, then send the request again.
Following the September 2024 release, new response codes will be communicated through TALX. Click here to access the TALX Error Codes Business Process that displays the most common response codes to assist staff when determining the next step in the Tier Verification process.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar has been updated on 09/20/2024 to include the months of 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2024 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.