Thursday 10/3: 6am – 9pm
Friday 10/4: 6am – 8pm
Saturday 10/5: 6am – 9pm
Sunday 10/6: 6am – Monday 9pm
While working in KEES, if you get kicked back to the KEES login page, please DO NOT log back in directly from there. You will need to click on your favorited KEES bookmark from within your browser and log in. If you try to log in directly after getting kicked out, you will essentially be using a “bad” KEES URL and will receive a 404 Error directly after attempting to log in.
This example was sent in the 4/26/24 KEES Dispatch; the same logic applies. Notice the URL says “pageLabel=eligibility_customerinformation” – this is a bad URL.
When processing cases if workers come across a Living Arrangement of Homeless it should not be removed from the case. Living Arrangements is a shared page, and the Homeless living arrangement is used by DCF, removing their records is causing tracking issues. This record will not cause any issues when running EDBC for Medical.
KDHE Processing Deadlines for FY 2025 can be found on the KEES Repository under Other Helpful Information.
The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar has been updated on 09/20/2024 to include the months of 09/2024 through 08/2025.
The DCF Processing Deadlines – Year 2024 can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.