|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, October 15, 2020 |
6 am to 9 pm |
7 am to 8pm |
7 am to 8 pm |
|
Friday, October 16, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Saturday, October 17, 2020 |
6 am to 9 pm |
7 am to 7 pm |
7 am to 3 pm |
|
Sunday, October 18, 2020 |
2 pm to Monday 8 pm |
12 pm to 7 pm |
Not available |
|
Monday, October 19, 2020 |
Sunday 2 pm to 8 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Tuesday, October 20, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Wednesday, October 21, 2020 |
6 am to 8 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Thursday, October 22, 2020 |
6 am to 8 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Friday, October 23, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Saturday, October 24, 2020 |
6 am to 9 pm |
7 am to 7 pm |
7 am to 3 pm |
|
Sunday, October 25, 2020 |
6 am to Monday 9 pm |
12 pm to 7 pm |
Not available |
|
Monday, October 26, 2020 |
Sunday 6 am to 9pm |
7 am to 8 pm |
7 am to 8 pm |
|
Tuesday, October 27, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Wednesday, October 28, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Thursday, October 29, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Friday, October 30, 2020 |
6 am to 9 pm |
7 am to 8 pm |
7 am to 8 pm |
|
Saturday, October 31, 2020 |
6 am to 9 pm |
7 am to 7 pm |
7 am to 3 pm |
|
Sunday, November 1, 2020 |
6 am to Monday 8 pm |
12 pm to 7 pm |
Not available |
|
Monday, November 2, 2020 |
Sunday 6 am to 8 pm |
7 am to 8 pm |
7 am to 8 pm |
We have become aware that the I013 Annuity Referral form is generating with the consumer’s name and address rather than the annuity company’s. Staff will need to generate this form and then Save and Print Locally. The form will then need to be manually mailed to the annuity company.
The Buy In Deletion Report will be available to eligibility staff on the 14th of each month. The Buy In file will be sent to CMS early on the morning of the 21st. The Buy In Deletion report that is received on 10/14/2020 will include all cases that lost eligibility 8/31/2020.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 10/20/2020. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 10/20/2020 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 10/20/2020.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 10/14/2020 and 10/20/2020 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@dxc.com.
Final KDHE Processing Deadlines - Fiscal Year 2021 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.