Friday 11/5: 6am – 9pm
Saturday 11/6: 6am - 8pm
Sunday 11/7: Unavailable
The reported issue of the Manual Task Due Date changing to the current date after clicking Save and Continue was fixed.
The reported issue of the Application Date not holding for household member on the Application Detail page was fixed
On PE Medical applications, when the applicant selected I am signing this application on behalf of myself and my dependents, was displaying the incorrect statement of I am applying on behalf of someone for whom I have no legal relationship on the PDF. This has been fixed.
The Buy In Deletion Report will be available to eligibility staff on the 9th of the month. The Buy In file will be sent to CMS early on the morning of the 17th. The Buy In Deletion report that is received on 11/09/2021 will include all cases that lost eligibility 09/30/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 11/16/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy In team no later than 2:00 PM on 11/16/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 11/16/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy In Deletion report once.
If a new buy in case is being approved on or between 11/09/2021 and 11/16/2021 and qualifies for immediate buy in, please send an email to the buy in team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy in file. ksxix-buyin@gainwelltechnologies.com
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
The reported issue of Batch discontinuing case or changing household member to FRE for ABAWD time limits has been resolved.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.