11132023 Dispatch

 

 

All Programs

 

KEES Availability:

 

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Monday, November 13, 2023

6am Sunday to 8pm

7am to 8pm

7am to 8pm

Tuesday, November 14, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Wednesday, November 15, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, November 16, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Friday, November 17, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, November 18, 2023

6am to 8pm

7am to 7pm

7am to 3pm

Sunday, November 19, 2023

3pm to Monday 8pm

12pm to 7pm

Not available

Monday, November 20, 2023

Sunday 3pm to 8pm

7am to 8pm

7am to 8pm

Tuesday, November 21, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, November 22, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, November 23, 2023*

6am to Saturday 9pm

Unavailable

Unavailable

Friday, November 24, 2023*

Thurs. 6am to Sat. 9pm

Unavailable

Unavailable

Saturday, November 25, 2023

Thurs. 6am to 9pm

7am to 7pm

7am to 3pm

Sunday, November 26, 2023

6am to Monday 9pm

12pm to 7pm

Not available

Monday, November 27, 2023

6am Sunday to 9pm

7am to 8pm

7am to 8pm

*STATE HOLIDAY

A build went in on Thursday night 11/09/23.  Below is a summary of what was included in the release as well as any workarounds that will no longer necessary.  

 

Issues We Fixed for All Programs:

 

All People Associated with the Case Not in Order - FIXED

Household members will now show by Age and Household status in the “All People Associated with the Case” section of KEES.

 

 

Medical Programs

 

Premium Delinquency During CE Periods

We are aware there have been issues with EDBC denying a household for Excess Income instead of Delinquent Premiums for CHIP when EDBC is ran in the middle of a CE period. When this occurs, the worker needs  update the system generated Discontinuance NOA with the CHIP Discontinuance Premium Delinquency fragment from the SCP. When an eligibility worker encounters this issue in KEES, they will need to submit a KEES Help Desk ticket.

 

 

What’s New for Medical Staff:

 

Medical Reviews Overridden EDBC’s

Overridden EDBCs can now be processed by Batch EDBC.

Programs that had a previously overridden EDBC can now receive a Passive review if the other Passive criteria is met when the Reviews Batch runs each month.

 

Additional Snippet for Overridden Review NOAs

4 new snippets have been added to overridden EDBC NOAs. The NOAs will now include:

 

 

Medical Issues We Fixed:

 

PE Portal Counting Grandparent’s Income for Grandchild in Error - FIXED

Grandparents income will no longer be counted in PE determinations for their grandchildren.

 

Discontinuance NOA Generated on Rescinded Review Was Blank – No Clients Listed - FIXED

Workers will no longer see Blank Discontinuance NOAs for clients.

 

KEES is Denying the Household TMD Despite Having Eligibility - FIXED

Workers will no longer see consumers being Denied for TMD when they should be eligible based off of previous CTM coverage and now having an increase in earned income.

 

Voluntary Contribution is Not Being Counted Correctly in EDBC Budget – FIXED

The reported issue of the Voluntary Contribution income type not counting on EDBC when making a LTC determination for MSP has been fixed.

 

KEES Exempting Countable Life Insurance Policies – FIXED

Workers will no longer see Life Insurance policies counting as exempt on EDBC when they should be countable in the determination.

 

BENDEX Interface – SSA Income Change is Generating Two Tasks – FIXED

BENDEX will no longer create two SSA Income Change tasks for the same person on the same night on cases in KEES.

 

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Issues We Fixed:

 

Child Care Outside Provider Hours Flag is Displayed in Error – FIXED

The issue of a flag being displayed on a CC plan warning the hours were outside of provider hours incorrectly has been corrected.  KEES will no longer display this in error.

 

NOA Contains Fragments Inconsistent with Case Details – FIXED

Non-Medical case NOA’s will no longer contain references to Medical programs.

 

V003 Generating Duplicate Copy in Distributed Documents – FIXED

Employment Verification form V003 was creating a duplicate copy of the form in Distributed Documents when the form was generated.  This will no longer occur.

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.