Thursday 11/18: 6am – 8pm
Friday 11/19: 6am – 8pm
Saturday 11/20: 12pm – 9pm
Sunday 11/21: 6am – Monday 8pm
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
e-Changes submitted from the Self-Service Portal (SSP) generate a Change task in the Administrative queue. It appears they are currently generating without an associated region. Until this issue is fixed, staff need to leave the Region drop-down menu selection blank on the Task Inventory page in order to find Change tasks generated from the SSP for an office location.
The text below has been added to the KEES User Manual under the Standard Copy and Paste Text folder in the Food Assistance section. It can be added to the comments section of the Approval NOA if the postponed verifications wording does not display due to missed steps when processing the Food Assistance application.
DCF postponed required verification because you needed food assistance right away. DCF cannot give you any more food assistance until you give us the required verification. The required information you need to give us is on the Verification Request List provided to you. If you do not provide the required information, your food assistance case will be closed. If the information you give us changes the amount of your food assistance benefits, they may be changed without further notice.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.