12062024 Dispatch

 

 

All Programs

 

KEES Availability:

Friday 12/6: 6am – 8pm

Saturday 12/7: 12pm – 9pm

Sunday 12/8: 6am – 9pm Monday

 

A build is scheduled for this weekend.  Below is a summary of what is included in the release.  

 

 

All Programs

 

Issues We Fixed for All Programs:

EDBC Denying Members with Care and Control - FIXED

EDBC will no longer deny coverage for an individual when a Guardian/Conservator/Legal Guardian who is unrelated to them applies on their behalf and has Care and Control set for them.

 

 

Medical Programs

 

What’s New for Medical Staff:

 

Prevent Invalid Received Dates on Tasks

 

Medical Issues We Fixed:

KEES not giving TMD a full 12mos CE period at Review - FIXED

KEES will change from CTM to TMD at review when the CE period changed due to a reported pregnancy.

 

KIERA Chat Box Duplicate Journal Entries - FIXED

KIERA Chat Box will no longer duplicate journal entries.

 

8305 Error when Attempting to Rescind using 1st Month Ineligible - FIXED

The 8305 error will not occur when a worker is attempting to rescind a consumer using the reason 1st Month Ineligible.

 

No Received Date on Process MAGI Pre-Populated Review Task - FIXED

The Process MAGI Pre-Populated Review task will generate with a received date.

 

Form V400 – Unable to type in the Other reason listed here Field - FIXED

Staff can enter information into the Other reason listed here field after navigating away.

 

Unable to Save Updates to Inbound Call Contact Log Entry - Phone Number Does Not Save as Entered (###) ###-#### on Journal or Contact Log - FIXED

The phone number will save in the correct format when logging entries for Grievances.

 

There is a Current™ release planned for this weekend (Sunday 12/8). The following issues have been fixed:

Name Change Causes Communication Issues - FIXED

Previously when a worker experienced a name change, this was disrupting the communication between Current™ and KEES and was causing KEES Tasks to not show as Assigned like they should. This has now been fixed.

 

Task Completed in Current™ Did Not Complete in KEES - FIXED

Sometimes when a task was completed in Current™, it was not updating to complete in KEES. This issue has now been fixed. Starting Monday, if you complete a task in Current™ and notice that the KEES task did not update appropriately, please submit a ticket to the KEES Help Desk.

 

Medical Processing Deadlines – Change for January Eligibility

The KMMS monthly file for January eligibility will be sent to Gainwell earlier than normal this month.  The file will be sent the night of December 18, 2024, instead of December 19, 2024.

 

Click here for the updated KDHE Processing Deadlines for FY25.

 

KanCare Proactive Communications Schedule

The KanCare Proactive Communication Schedule is available on the KEES Repository under KDHE Communications. The calendar has been updated on 09/20/2024 to include the months of 09/2024 through 08/2025.

 

Training Materials and Updates to the KEES User Manual:

No training materials or updates with this release.

 

 

Non-Medical Programs

 

What’s New for Non-Medical Staff:

 

LIEAP:

All references to Self-Payment have been removed to be aligned with policy.

 

FAET and TANF Work Programs:

 

Non-Medical Issues We Fixed:

EDBC Can Be Ran Without a Customer Schedule – FIXED

A customer schedule will need to be created when the application month and the beginning date of aid are in different months.

 

Form C811 (Childcare Family Plan) – FIXED

The batch generated forms will now display the childcare plan as well as the family plan amounts.

 

Applications received 9/30/24 Creating Tasks with Receive Date of 10/1/2024  – FIXED  

 

Error Message for Multi-Month TANF –  FIXED

The Income error message will no longer display when running Multi-Month EDBC for TANF.

 

Notice F847 (Food Assistance Interim Report Incomplete Notice) – FIXED

The office location will now appear on the top left side of the F847 notice.

 

Family Share Deduction for Multi-Month EDBC – FIXED

The family share deduction will now be counted in the second month when running Multi-Month EDBC.

 

LIEAP BOT Not Adding Comments to the Tracker – FIXED

Comments will now be added to the tracker when added by the LIEAP BOT.

 

Training Materials and Updates to the KEES User Manual:

 

User Manual

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2025  can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2025 can be found in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.