If Staff discover that a Reapply was done to register a new Application Date when the previous application should have been Rescinded (reopened), please send a ticket to the KEES Help Desk with a Short Description Line of: ‘Reapplied Should Have Rescinded’. DO NOT run Negative Action of any kind (including Application Opened in Error) to deny the application that was registered in error. At this time, the application that needs to be Rescinded will not reopen properly. Once we have this fixed, Help Desk Staff will be able to rescind the proper application for you.
|
Date |
KEES Available Hours |
EATSS Available Hours |
CSS Available Hours |
|
Thursday, December 9, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Friday, December 10, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Saturday, December 11, 2021 |
6am to 9pm |
7am to 7pm |
7am to 3pm |
|
Sunday, December 12, 2021 |
6am to 9pm |
12pm to 7pm |
Not available |
|
Monday, December 13, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, December 14, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, December 15, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Thursday, December 16, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
|
Friday, December 17, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Saturday, December 18, 2021 |
Unavailable |
7am to 7pm |
7am to 3pm |
|
Sunday, December 19, 2021 |
Unavailable |
12pm to 7pm |
Not available |
|
Monday, December 20, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Tuesday, December 21, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Wednesday, December 22, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Thursday, December 23, 2021 |
6am to 8pm |
7am to 8pm |
7am to 8pm |
|
Friday, December 24, 2021* |
6am to Sunday 6am |
Not available |
Not available |
|
Saturday, December 25, 2021 |
6am Friday to 6am Sunday |
Not available |
Not available |
|
Sunday, December 26, 2021 |
Unavailable |
Not available |
Not available |
|
Monday, December 27, 2021 |
6am to 9pm |
7am to 8pm |
7am to 8pm |
It’s that time of the year when CMS requires the buy-in files be sent early due to the holidays so we have made changes to the December buy-in cycle. Also due to the MMIS system moving to the new KMMS system in January, we have to make adjustments for those members’ who have lost eligibility on 11/30/2021. They too will be sent on the December buy-in file to CMS. So, it will be important for eligibility staff to work those members who appear once on the report along with those who appear twice.
The Buy-In Deletion Report will be available to eligibility staff on the 10th of this month. The Buy-In file will be sent to CMS early on the morning of the 17th. The Buy-In Deletion report that is received on 12/10/2021 will include all cases that lost eligibility 10/31/2021 and 11/30/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 12/16/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy-In team no later than 2:00 PM on 12/16/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 12/16/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy-In Deletion report once.
If a new buy-in case is being approved on or between 12/10/2021 and 12/16/2021 and qualifies for immediate buy-in, please send an email to the Buy-In team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy-in file. ksxix-buyin@dxc.com.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.