12092021 Dispatch

 

 

All Programs

 

Registration Issue *All Staff Need to Read*

If Staff discover that a Reapply was done to register a new Application Date when the previous application should have been Rescinded (reopened), please send a ticket to the KEES Help Desk with a Short Description Line of: ‘Reapplied Should Have Rescinded’. DO NOT run Negative Action of any kind (including Application Opened in Error) to deny the application that was registered in error. At this time, the application that needs to be Rescinded will not reopen properly. Once we have this fixed, Help Desk Staff will be able to rescind the proper application for you.

 

KEES Availability

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Thursday, December 9, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Friday, December 10, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Saturday, December 11, 2021

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, December 12, 2021

6am to 9pm

12pm to 7pm

Not available

Monday, December 13, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Tuesday, December 14, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, December 15, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, December 16, 2021

6am to 9pm

7am to 8pm

7am to 8pm

Friday, December 17, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Saturday, December 18, 2021

Unavailable

7am to 7pm

7am to 3pm

Sunday, December 19, 2021

Unavailable

12pm to 7pm

Not available

Monday, December 20, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Tuesday, December 21, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Wednesday, December 22, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, December 23, 2021

6am to 8pm

7am to 8pm

7am to 8pm

Friday, December 24, 2021*

6am to Sunday 6am

Not available

Not available

Saturday, December 25, 2021

6am Friday to 6am Sunday

Not available

Not available

Sunday, December 26, 2021

Unavailable

Not available

Not available

Monday, December 27, 2021

6am to 9pm

7am to 8pm

7am to 8pm

 

 

 

Medical Programs

It’s that time of the year when CMS requires the buy-in files be sent early due to the holidays so we have made changes to the December buy-in cycle.  Also due to the MMIS system moving to the new KMMS system in January, we have to make adjustments for those members’ who have lost eligibility on 11/30/2021. They too will be sent on the December buy-in file to CMS. So, it will be important for eligibility staff to work those members who appear once on the report along with those who appear twice.

 

Buy-In Reminder

The Buy-In Deletion Report will be available to eligibility staff on the 10th of this month.  The Buy-In file will be sent to CMS early on the morning of the 17th.  The Buy-In Deletion report that is received on 12/10/2021 will include all cases that lost eligibility 10/31/2021 and 11/30/2021.  

 

The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 12/16/2021.  Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy-In team no later than 2:00 PM on 12/16/2021 so they can be manually processed by the 5:00 PM deadline.  The requests can be sent on a daily basis as the report is worked.  Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 12/16/2021.  

 

If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy-In Deletion report once.

 

If a new buy-in case is being approved on or between 12/10/2021 and 12/16/2021 and qualifies for immediate buy-in, please send an email to the Buy-In team so it can be considered for manual accretion to CMS on the file.  The member must be known to the MMIS to be manually added to the buy-in file.  ksxix-buyin@dxc.com.

 

Medical Processing Deadlines

Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.