12122023 Dispatch

 

 

All Programs

 

KEES Availability:

 

Date

KEES Available Hours

EATSS Available Hours

CSS Available Hours

Tuesday, December 12, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Wednesday, December 13, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Thursday, December 14, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Friday, December 15, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Saturday, December 16, 2023

Unavailable

7am to 7pm

7am to 3pm

Sunday, December 17, 2023

Unavailable

12pm to 7pm

Not available

Monday, December 18, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Tuesday, December 19, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Wednesday, December 20, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Thursday, December 21, 2023

6am to 9pm

7am to 8pm

7am to 8pm

Friday, December 22, 2023

6am to 8pm

7am to 8pm

7am to 8pm

Saturday, December 23, 2023

6am to 9pm

7am to 7pm

7am to 3pm

Sunday, December 24, 2023

6am to Tuesday 9pm

12pm to 7pm

Not available

Monday, December 25, 2023*

6am Sunday to Tuesday 9pm

Not available

Not available

*STATE HOLIDAY

 

 

All Programs

 

Phone Numbers Not Mapping from SSP

The KEES Help Desk has received reports that new phone numbers are not mapping from the SSP to the Individual Demographics page in KEES. Until this issue has been resolved, staff will need to double check the PDF in Perceptive Content for new phone numbers that need to be manually added to the case.

 

 

Medical Programs

 

Medical Processing Deadlines   

KDHE Processing Deadlines for FY 2024 has been updated and can be found on the KEES Repository under Other Helpful Information.

 

 

Non-Medical Programs

 

Non-Medical Processing Deadlines

The DCF Processing Deadlines – Year 2024 have been updated, and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.

 

 

PPS Programs

 

PPS Payment Schedule

The PPS Payment Schedule for FY 2024 has been updated in the KEES Non-Medical User Manual.

 

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk Email: KEES.HelpDesk@ks.gov

KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov

KEES Repository      KEES User Manual - Medical        KEES User Manual - Non-Medical

 

 

The information contained in the KEES Dispatch is for internal use only.