Tuesday 12/14: 6am – 9pm
Wednesday 12/15: 6am – 9pm
Thursday 12/16: 6am – 9pm
Friday 12/17: 6am – 8pm
Saturday 12/18: Unavailable
Sunday 12/19: Unavailable
The Buy-In Deletion Report will be available to eligibility staff on the 10th of this month. The Buy-In file will be sent to CMS early on the morning of the 17th. The Buy-In Deletion report that is received on 12/10/2021 will include all cases that lost eligibility 10/31/2021 and 11/30/2021.
The removal of the deletion records by Gainwell Technologies will need to be completed by 5:00 PM on 12/16/2021. Any cases that need the deletion removed from the CMS file, will need to have an email sent to the Gainwell Technologies Buy-In team no later than 2:00 PM on 12/16/2021 so they can be manually processed by the 5:00 PM deadline. The requests can be sent on a daily basis as the report is worked. Gainwell Technologies cannot guarantee that the manual processing will be completed before the CMS file is sent if the manual deletion requests are received after 2:00 PM on 12/16/2021.
If a deletion was manually removed from the CMS file last month, and the eligibility for that member is still not up to date in the MMIS at the point the deletion file is sent to CMS this month, that deletion will go to CMS even though that member is only listed on the Buy-In Deletion report once.
If a new buy-in case is being approved on or between 12/10/2021 and 12/16/2021 and qualifies for immediate buy-in, please send an email to the Buy-In team so it can be considered for manual accretion to CMS on the file. The member must be known to the MMIS to be manually added to the buy-in file. ksxix-buyin@dxc.com.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
The Review Due Month and Reporting Type is not holding in the 2nd Month when Multi-Month EDBC is used. Staff should not use Multi-Month EDBC to authorize benefits until this issue is fixed.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.