Friday 12/20: 6am–6pm
Saturday 12/21: not available
Sunday 12/22: not available
Monday 12/23: 6am-6pm
KDHE Processing Deadlines - Fiscal Year 2020 can be found on the KEES Repository under Other Helpful Information.
Per policy child support arrearages are considered a countable income. Staff should enter this income as Child Support Current for the income to count in the LIEAP EDBC budget.
All mass change notices that will be created when SSI and SSA mass change runs this weekend will not be sent to consumers at the time of creation. These notices can be located under the Distributed Documents tab.
If the worker takes action to make other changes to the case for February’s benefits after the mass change run (weekend of Dec. 20 2019), the worker should delete the system created mass change notice(s) on Distributed Documents and send a notice which describes the Mass Change, i.e., COLA change, cash change and other related changes as well as the additional action taken. It is not possible to change the notices created by mass change because the effective dates and benefit amounts are system keywords and those fields cannot be changed through a notice update on Distributed Documents. If changes are necessary, the original notice or notices created by mass change must be deleted and a new notice created. To assist staff, copy and paste wording is located below for the COLA change.
DCF Processing Deadlines – Year 2020 can be found on the DCF Intranet under Policy and Procedures. Contact Us
Call Center Phone Number: 844-723-5337
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The information contained in the KEES Dispatch is for internal use only.