Tuesday 12/20: 6am – 9pm
Wednesday 12/21: 6am – 8pm
Thursday 12/22: 6am – 8pm
Friday 12/23: 6am – 8pm
Saturday 12/24: 6am – 9pm
Sunday 12/25: 6am – Tuesday 9pm
Monday 12/26: 6am Sunday – Tuesday 9pm (*State Holiday)
The reported issue of being unable to search ORGs in the RDB has been fixed.
We are aware that when trying to save a Resource record, workers are receiving the error message Error! Owner – You must select an Owner. Until this is fixed, workers will need to click the Add button in the Owner(s) section of the page before saving.
The reported issue of EDBC results being SSI/OA instead of 300/OA has been fixed.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
When trying to create a Service Arrangement for the FAET Program, staff are receiving the error Error! Aid Code – An Aid Code is required for this service arrangement. The Aid Code entered is correct, but the system is not recognizing it as valid and the page is not able to be saved. We are working on a resolution and will keep you updated on when this is resolved.
Any outstanding payment requests that have been created since last Monday, 12/12/22, payable to a SMART Vendor (issuance method = SMART Issuance), are being skipped by the Issuance Batch. These cases are showing on the Skipped Issuance report. This does not impact payments with the issuance method of EBT. At this time, there is nothing for staff to do to rectify the situation. We are working on a resolution and the payments will be sent out. Please do not create the service arrangement and payment requests again or the payment will be sent twice.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.