Tuesday 12/21: 6am - 8pm
Wednesday 12/22: 6am – 8pm
Thursday 12/23: 6am – 8pm
Friday 12/24: 6am – Sunday 6am *State Holiday
Saturday 12/25: 6am Friday – Sunday 6am
Sunday 12/26: Unavailable
It was discovered back in August 2021 that on the Medical Self-Service Portal, applicants that do not meet the aged, blind, disabled, or residing in a facility criteria are not being presented with the follow up questions shown below when requesting Prior Medical coverage. What this means is that there will be no indication for MAGI only applicants of changes in Prior Medical months. Until this can be resolved, when a MAGI applicant has requested Prior Medical coverage, and there are no follow up questions on the application, staff will need to contact the consumer via phone or mail, to obtain the needed information. It is no longer necessary to report the issue of the SSP Application not displaying the Prior Medical follow-up questions to the KEES Help Desk.
Final KDHE Processing Deadlines - Fiscal Year 2022 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2022 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.