Wednesday 12/28: 6am – 9pm
Thursday 12/29: 6am – 9pm
Friday 12/30: 6am – 9pm
Saturday 12/31: 6am – 8pm Tuesday
Sunday 1/1: 6am Saturday – 8pm Tuesday
When submitting a KEES Help Desk ticket for this issue please ensure to include the FFM eApp Number with the Case Number. If you have several cases regarding this issue throughout the day, you may create a spreadsheet of all the eApps and submit them on 1 ticket for that day, with the spreadsheet attached. Please ensure that the spreadsheet also includes the FFM eApp Number along with the Case Number.
Final KDHE Processing Deadlines - Fiscal Year 2023 has been updated and can be found on the KEES Repository under Other Helpful Information.
DCF Processing Deadlines – Year 2023 have been updated and can be found on the DCF Intranet under Policy and Procedures and in the KEES Non-Medical User Manual.
The PPS Payment Schedule for FY 2023 has been updated in the KEES Non-Medical User Manual.
Call Center Phone Number: 844-723-5337
KEES Help Desk Email: KEES.HelpDesk@ks.gov
KEES Tier 1 Email (Access Issues Only): KEES.Tier1@ks.gov
KEES Repository KEES User Manual - Medical KEES User Manual - Non-Medical
The information contained in the KEES Dispatch is for internal use only.