Adding a Future Task – No KEES Case

This functionality should only be used if a KEES case does not exist.

  1. Click the KEES Logo to start outside of the context of a case. The KEES home page displays.

  2. Click the Add Task button in the Task Portlet. The Manual Task – No Case window opens for task information to be entered.

  3. Click the Select button under Worker Assigned to assign a specific worker to the task:

  4. Enter a Due Date using the <mm/dd/yyyy> format or the calendar icon.

  5. Enter the date the task is created in the Received Date field using the <mm/dd/yyyy> format or the calendar icon.

  6. Select the appropriate Region from the drop-down menu.

  7. Select the appropriate Location from the drop-down menu.

  8. Select the appropriate Queue from the drop-down menu.

  9. Select the appropriate Task from the drop-down menu.

  10. Leave the Contact Type blank.

  11. Enter Task Details.

  12. Click the Save and Continue button. The Manual Task-No Case window closes and the user is returned to the KEES home page.