The below table indicates scenarios in which the Application Date should not be updated by staff, but should be sent to the KEES Help Desk instead.
Scenario |
Example |
Result |
| The current Application Date needs to move forward which causes it to cross over into a new month. | Current App Date: 02/28/0019 New App Date: 03/01/2019 |
Causes the month of February to remain stuck in Pending status. Staff will be unable to run EDBC to get the application out of Pending status. |
| The current Application Date needs to move backwards and is also the first application for the program. | Current App Date: 03/01/2019 New App Date: 02/28/2019 |
Causes a Worker ID to not be assigned to the program. Staff will be unable to run EDBC. |