Closing a Review Case

 

To manually discontinue a medical program for Failing to Return the review, a user needs to take Negative Action on the case.

Manually Close a Review Case

  1. Navigate to the Negative Action link on the task Navigation.  The Negative Action Detail page displays.

  2. Select the KEES come-up month from the drop-down menu.

  3. Select the Run EDBC check box for this program at the top of the Medical block.

  4. Select the Person(s) that will be discontinued.

  5. Select Failure to Return Signed Review from the Negative Action Reason drop-down menu.

  6. Select RE from the Run Reason drop-down menu.

  7. Click the Run EDBC button. The EDBC List page displays.

  8. Click the Medical Program hyperlink.  The Medical EDBC Summary page displays.

  9. Click the Accept button.  The EDBC List page displays

  10. Click the Save and Continue button.

  11. Review the NOA for accuracy.