Dispatch 08292017

Non-Medical Only

EES Information:

Employment Services:

Employment Service Provider information has been added to the Resource Databank (RDB). Email DCF.KCEmpSvcsProvdrAgreemts@ks.gov if a provider needs to be added or a change need to be made to an existing provider.

Imaging Non-Lobby Applications:

When imaging a Non-Lobby Application, HSAs DO NOT need to be in the context of a case. Scan in the application using the KEES New Application Application Plan using the Application Document Type. This stores the documents in the Registration Drawer with a unique ap ID in ImageNow until the application is registered and generates an Application-Registration task for the Administrative queue. When completing the application registration process through the non-lobby workflow, it is necessary to Re-index the documents after the case is registered by clicking the Re-index Documents button on the Case Summary page. If the Re-index Documents button does not display on the Case Summary after completing registration, complete the following steps:

Copy or write down the Case Number from the banner at the top of the page.
Click the KEES Logo to navigate to the KEES Home Page.
Click the Task hyperlink from the Task Portlet. The Task Details window opens.
Close the Task Details window using the 'X'.
Paste or enter the Case Number in the Quick Search field, then click the Go button. The Case Summary page displays.
Click the Re-index Documents button that displays on the Case Summary page.
If the Re-index Documents button does not display, repeat STEPS 1-6.

Re-indexing the documents moves the documents from the Registration Drawer and associates them to the Case. Completing the Application-Registration task generates a Process Application task for the Red or Green queue as applicable.

Reviews/IRs/12Month Reports:

Just a reminder that Reviews without a barcode are imaged using the following guidance:

Application Plan: KEES Case
Basket: Case
Document Type:
- Reviews: Review Document Type
- IRs: IR Document Type
- 12 Month Reports: 12 Mo. Report Document Type

Imaging to these document types generates a Review-Registration task or IR – Registration task as applicable for the Administrative queue. HSAs need to manually update the Document Status to Received on the Review/IR/12 Month Report List page and complete their task. Completing the task generates a downstream Process Review task or Process IR task as applicable for the Blue queue.

PPS Information:

Converted Cases: (includes any PPS medical case opened in KEES prior to KEES Upgrade)
- The Child Placement Detail page may display the placement beginning the first day of the month based on the data coming from the medical program block.
- Review each placement listed and edit to correctly reflect the exact dates of placement, since foster care placements are date specific.
- Run EDBC for each placement.

Resource Databank
- Many of the records from the P2 Foster Care RDB display the type of assistance as “other” or “foster care”, even though the foster home is not licensed.
- Foster homes are entered by CLARIS. CLARIS licensed homes will display with a type of “FFH (licensed)” with a Contact Name of CLARIS
- The Type of Assistance needs to be updated to display the following placement types:
- - AWOL
  - Relative Placement: Relative home non KDHE Approved
  - Kinship care/non-relative placement: Non-relative home non-KDHE approved
  - Additional types of assistance may be identified
Selecting a licensed foster family on the Child Placement page.

A defect has been identified related to several of the foster homes in CLARIS. KEES produces an error when users select a licensed foster home. Project staff are working on this issue and we hope to have this resolved shortly. In the meantime, use the emergency procedure to issue the medical card and wait until the issue is resolved to enter the case. The goal is to have the problem fixed before GO LIVE.

The Other Program Assistance page does not need to be end-dated for converted cases.

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

KEES Repository KEES User Manual