Shared Data Reminder
If a consumer moves out of state and does not remain eligible. The first agency to receive the report should be completing the following steps.
For Medical staff see the chart below:
|
Data Collection Page |
When to Notify |
Medical Case Contact Log Entry |
|
Contact Summary |
Address
|
Contact Type = Document Contacted By = Household Member Location = Leave Blank Agency = KDHE Category = Change Requests Contact Reason = Address Change |
For Non-Medical staff see the chart below:
|
Data Collection Page |
When to Notify |
Non-Medical Case Contact Log Entry |
|
Contact Summary |
Address
|
Contact Type = Document Contacted By = Household Member Location = Location of Worker ID assigned to the program block Agency = DCF Category = Change Requests Contact Reason = Purple-Change |
Application Detail page
If an Application Date has been entered incorrectly and needs to be updated, staff should note that the Application Date can be moved backwards but should not be moved forward (when the date changes months).
Moving it forward will leave the original months in Pending and you will not be able to run EDBC for them. In addition, it will create what are called Gap Months and once benefits are approved, the Help Desk will be unable to fix the issue. Please submit a ticket to the KEES Help Desk and request that we update the Application Date.
In the scenario below, the person will remain in Pending status from 2/2017 thru 11/2017.
Medical Processing Deadlines
Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.
.
Non-Medical Processing Deadlines
DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.
Call Center Phone Number: 844-723-5337
KEES Tier 1 (Access Issues Only)
KEES Repository KEES Medical User Manual KEES Non-Medical User Manual