Dispatch 10052018

All Programs

KEES Availability this Weekend

Saturday 10/6: 8:00am – 8:00pm

Sunday 10/7: 12:00pm – 6:00pm

 

Shared Data Reminder – Correction to the 10/2/18 Dispatch

If a consumer moves out of state and does not remain eligible, the first agency to receive the report should be completing the following steps.

 

For Non-Medical staff see the chart below:

DCF should create a Contact Log Entry within the context of the MEDICAL case. The Region and Location of the task will default to KanCare Clearinghouse when the Location field is left blank.

Data Collection Page

 When to Notify

Medical Case Contact Log Entry

Contact Summary

 

Address

  • When the Primary Applicant moves out of state

 

Contact Type = Document

Contacted By = Household Member

Location = Leave Blank

Agency = KDHE

Category = Change Requests

Contact Reason = Address Change

 

For Medical staff see the chart below:

KDHE should create a Contact Log Entry within the context of the NON-MEDICAL case in the scenarios outlined in the chart below. KDHE should select the DCF location based on the worker ID assigned to the program block(s).

Data Collection Page

 When to Notify

Non-Medical Case Contact Log Entry

Contact Summary

 

Address

  • When the Primary Applicant moves out of state

 

Contact Type = Document

Contacted By = Household Member

Location = Location of Worker ID assigned to the program block

Agency = DCF

Category = Change Requests

Contact Reason = Purple-Change

 

Medical Programs

WA504: Determining MN3 Coverage for LTC Customers who fail the 300% Threshold Test

Currently when a consumer fails the 300% test and is eligible for a aid code of MN3. KEES is not determining eligibility correctly, workers should use the attached work around until this issue is fixed.

 

Medical Processing Deadlines

Processing Deadlines – Fiscal Year 2019 can be found on the KEES Repository under Other Helpful Information.

 

Non-Medical Programs

Non-Medical Processing Deadlines

DCF 2018 Processing Deadlines can be found on the DCF Intranet under Policy and Procedures.

 

Contact Us

Call Center Phone Number: 844-723-5337

KEES Help Desk

KEES Tier 1 (Access Issues Only)

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